At okbety, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support they need to stay in control of their gambling activity. Your wellbeing comes first, always.
okbety takes responsible gaming seriously. These are the six pillars of our player protection programme — built specifically for the Filipino gaming community.
okbety enforces a strict minimum age of 21 years for all players, in line with Philippine gambling regulations. Every new account undergoes age verification before any real-money play is permitted. We do not allow minors on our platform — period.
You are in the driver's seat. okbety lets you set your own deposit limits, loss limits, and wager limits on a daily, weekly, or monthly basis. Once set, limits can only be reduced immediately — increases require a cooling-off period to protect you.
If you feel you need a break, okbety's self-exclusion feature lets you temporarily or permanently close your account. Temporary cooling-off periods range from 24 hours to 6 weeks. Permanent self-exclusion is irreversible during the exclusion period.
It's easy to lose track of time when you're enjoying your favourite slots or live dealer games. okbety's session time reminders send you a notification after a set period of continuous play, so you can make a conscious decision about whether to continue.
okbety's reality check feature displays a summary of your session — including time played, total bets, and net result — at regular intervals you choose. Staying informed about your actual gaming activity helps you make better decisions in the moment.
Our support team is available around the clock via live chat. If you are concerned about your gambling behaviour — or that of someone you know — our trained support staff can guide you to the right resources and help you activate any protective tools on your account.
Responsible gaming means enjoying online casino games, sports betting, bingo, and slots as a form of entertainment — while keeping it within limits that are comfortable and sustainable for you. For most Filipino players, gaming at okbety is a fun way to unwind after a long day at work in Manila, Cebu, Davao, or wherever you call home. And that's exactly what it should be.
The problem starts when gambling stops being fun and starts feeling like an obligation, an escape from problems, or a way to chase losses. Problem gambling can affect anyone, regardless of income, age, or background. It can strain relationships, impact finances, and affect mental health. Recognising the early warning signs is the first step toward getting back in control.
okbety is not just a gaming platform — we are a partner in your gaming journey. We have built our responsible gaming programme from the ground up to give Filipino players real, practical tools that work. Whether you want to set a ₱500 weekly deposit limit or take a full month off, our platform makes it easy to do so in just a few taps.
We also work within the framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), which sets the standards for responsible gaming practices among licensed online gaming operators in the Philippines. okbety supports PAGCOR's responsible gaming initiatives and encourages players to familiarise themselves with the resources available through official Philippine regulatory channels.
Important: Gambling is not a way to make money or solve financial problems. Every game at okbety is based on chance. The house always has a mathematical edge over time. Never gamble with money you cannot afford to lose, and never chase your losses — this is one of the most common and dangerous patterns in problem gambling.
You spend more time or money gambling than you originally planned, and find it hard to stop even when you want to.
You feel restless, irritable, or anxious when you are not gambling, or when you try to cut down.
You gamble to escape problems, relieve stress, or cope with feelings of depression or anxiety.
You chase losses — betting more to try to win back money you have already lost.
You have lied to family members or friends about how much time or money you spend on gambling.
Gambling has caused problems with your relationships, work, studies, or finances.
If you answered yes to two or more of the above, we strongly encourage you to use okbety's self-exclusion tool or contact our support team for guidance.
All of the following tools are available to every registered okbety player at no cost. Access them anytime through your account settings or by contacting our 24/7 support team.
Set a maximum amount you can deposit into your okbety account per day, per week, or per month. For example, you might set a ₱2,000 weekly deposit limit to keep your gaming budget in check. Limits take effect immediately when reduced. Requests to increase a limit are subject to a 7-day cooling-off period before they take effect — giving you time to reconsider.
Set a cap on the maximum amount you can lose within a defined period. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This is one of the most effective tools for preventing sessions from spiralling beyond your comfort zone.
Need a short break? A cooling-off period temporarily suspends your okbety account for a period you choose — from 24 hours up to 6 weeks. During this time, you will not be able to log in, deposit, or place bets. You will also be unsubscribed from all marketing communications for the duration of the cooling-off period.
Self-exclusion is a more permanent step for players who feel they need a longer break or want to stop gambling altogether. You can self-exclude for a minimum of 6 months or permanently. During self-exclusion, your account is closed, all marketing is stopped, and you cannot reopen your account until the exclusion period has fully expired. Permanent self-exclusion cannot be reversed.
Set a maximum duration for each gaming session. When your session limit is reached, you will be automatically logged out of your okbety account. This is particularly useful for players who tend to lose track of time during extended play sessions.
Your okbety account dashboard gives you full visibility into your gaming history — including all bets placed, games played, deposits made, withdrawals processed, and net win/loss figures over any time period. Reviewing your activity regularly is a healthy habit that keeps you informed and in control.
Philippine law sets the minimum legal age for casino-style gambling at 21 years old. okbety strictly enforces this requirement. Every player who registers an okbety account must verify their age before they can make a deposit or play any real-money game.
During the verification process, you will be asked to submit a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's licence, SSS ID, or UMID card. Your date of birth will be confirmed against the ID provided. Accounts where age cannot be verified will be suspended pending further documentation.
If okbety discovers that a player has provided false information to circumvent the age verification process, the account will be permanently closed and any funds held in the account will be handled in accordance with applicable Philippine regulations.
We also encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. If you believe a minor has accessed the okbety platform, please contact our support team immediately so we can investigate and take appropriate action.
Minimum Age: 21 Years Old. This is not just an okbety policy — it is a requirement under Philippine law. Providing false age information when registering is a violation of our Terms & Conditions and may constitute a criminal offence under applicable Philippine statutes.
okbety's age verification process is powered by secure, encrypted document scanning technology. Your ID documents are handled in strict accordance with our Privacy Policy and the Philippine Data Privacy Act of 2012. Documents are used solely for age and identity verification and are never shared with third parties for marketing purposes.
You are never alone. If you or someone you know is struggling with problem gambling, the following resources are available to Filipino players. All okbety support channels are free and confidential.
Our 24/7 live chat team is trained to assist players with responsible gaming concerns. Contact us anytime to activate limits, request self-exclusion, or simply talk through your options.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for licensed operators in the Philippines. Visit pagcor.ph for official responsible gaming guidance and resources.
The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including those related to problem gambling. Hotline: 1553 (toll-free).
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery programme for individuals affected by compulsive gambling. Meetings are held in Manila, Cebu, Davao, and other major cities.
okbety's responsible gaming tools are accessible directly from your account dashboard under Account Settings → Responsible Gaming. You can also request any limit or self-exclusion by contacting our support team via live chat. All requests are processed promptly — deposit limit reductions and self-exclusions take effect immediately. Our support email is displayed below as plain text for your reference: