okbety Privacy Policy

1 Introduction

okbety is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any relationship between a player and their online casino, and we take our obligations under Philippine data privacy law seriously.

This Policy applies to all personal data collected through the okbety website at okbety.org, our mobile platform, customer support channels, and any other service operated by okbety. By registering an okbety account or using any part of our platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

If you do not agree with any part of this Policy, you should not use the okbety platform. If you have questions about how we handle your data, please contact our Data Protection Officer using the details provided in Section 14.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, okbety is the personal information controller in respect of the personal data collected through the okbety platform. This means that okbety determines the purposes and means by which your personal data is processed.

okbety has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable Philippine data privacy regulations. The DPO can be contacted using the details set out in Section 14 of this Policy.

3 Personal Data We Collect

okbety collects personal data from you in the following categories:

Identity and contact data:

• Full legal name as it appears on your Philippine government-issued ID.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Residential address in the Philippines.
• Philippine mobile number and email address.
• Government-issued ID number (e.g. PhilSys ID, passport, driver's licence, SSS, UMID).

Financial data:

• GCash mobile number or PayMaya account details used for deposits and withdrawals.
• Bank account details for BPI, BDO, or Metrobank transactions.
• Transaction history, including deposit amounts, withdrawal amounts, and dates.

Gaming data:

• Game history, bet amounts, win/loss records, and session durations.
• Responsible gaming settings, including deposit limits and self-exclusion status.
• Bonus and promotion usage history.

Technical data:

• IP address, device type, operating system, and browser type.
• Cookies and session identifiers (see Section 9).
• Log data, including pages visited, features used, and timestamps.

Communications data:

• Records of your communications with okbety support, including live chat transcripts and email correspondence.
• Survey responses and feedback submitted through the platform.

okbety does not collect sensitive personal information (as defined under the Data Privacy Act) unless it is strictly necessary for compliance with legal obligations, such as anti-money laundering (AML) verification requirements.

4 How We Use Your Personal Data

okbety uses the personal data we collect for the following purposes:

• Account registration and management: To create and maintain your okbety account, verify your identity and age, and manage your account settings and preferences.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
• Game delivery: To provide access to slots, live dealer tables, bingo, sports betting, sabong, Single Deck Blackjack, 24 Hour Grand Prix, and all other games on the okbety platform.
• Regulatory compliance: To comply with Philippine anti-money laundering (AML) obligations, PAGCOR-related requirements, and any other applicable legal or regulatory requirements.
• Responsible gaming: To monitor gaming behaviour, enforce responsible gaming limits, and identify players who may be at risk of problem gambling.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security incidents.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with account or payment issues.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the okbety platform experience for Filipino players.

5 Legal Basis for Processing

okbety processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and okbety — specifically, the Terms & Conditions you agreed to upon registration.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to okbety, including AML reporting obligations and regulatory requirements.
• Legitimate interests: Where processing is necessary for the legitimate interests of okbety, such as fraud prevention, platform security, and improving our services — provided that such interests are not overridden by your rights and interests.

6 Sharing Your Personal Data

okbety does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

• Payment service providers: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors solely to facilitate deposits and withdrawals on your behalf.
• Identity verification providers: We may share your identity documents with third-party KYC (Know Your Customer) verification services to confirm your identity and age in compliance with Philippine regulations.
• Game software providers: Game providers who supply games to the okbety platform may receive limited technical data (such as session tokens) necessary to deliver their games. They are contractually prohibited from using this data for any other purpose.
• Regulatory and law enforcement authorities: We are required by Philippine law to disclose certain information to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), and other competent authorities upon lawful request.
• Professional advisers: We may share data with our lawyers, auditors, and accountants where necessary for the conduct of our business, subject to strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of okbety's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom okbety shares personal data are required to handle it in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose beyond what is strictly necessary.

7 Data Retention

okbety retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• Communications data: Support chat transcripts and email correspondence are retained for up to three (3) years from the date of the communication.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymised within thirty (30) days.
• Technical and log data: Retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, okbety will securely delete or anonymise it in a manner that prevents reconstruction or identification.

8 Security Measures

okbety implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the okbety platform is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Encryption at rest: Sensitive personal data stored on okbety servers is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised okbety personnel who require it to perform their job functions. All access is logged and audited.
• Two-factor authentication: okbety supports two-factor authentication (2FA) for player accounts to reduce the risk of unauthorised access.
• Regular security assessments: okbety conducts regular vulnerability assessments and penetration testing to identify and remediate security weaknesses.
• Incident response: okbety maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act.

While okbety takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your okbety login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9 Cookies & Tracking Technologies

okbety uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit the okbety website.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in to your okbety account. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language and display settings.
• Analytics cookies: Used to collect anonymised data about how players use the okbety platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the okbety platform. These are only set if you have consented to marketing communications.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your okbety account. For more information on managing cookies in popular Philippine mobile browsers and apps, refer to your browser's help documentation.

10 Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by okbety:

• Right to be informed: The right to know what personal data okbety collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data okbety holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that okbety has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.

11 Children's Privacy

The okbety platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling regulations. okbety does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an okbety account, please contact our support team immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent access to gambling platforms.

12 International Data Transfers

In some cases, your personal data may be transferred to, stored in, or processed in a country outside the Philippines — for example, where a game software provider or technical service provider operates servers in another jurisdiction.

Where such transfers occur, okbety ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.

By using the okbety platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

13 Changes to This Privacy Policy

okbety reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email to their registered address and/or via a prominent notice on the okbety website.

The date of the most recent revision is displayed at the top of this page. Your continued use of the okbety platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how okbety protects your personal data.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okbety handles your personal data, please contact our Data Protection Officer. Our DPO is responsible for ensuring that okbety complies with the Philippine Data Privacy Act and for handling all data subject rights requests.

You may reach the okbety Data Protection Officer and general support team via the contact details below. Please note that our email address is displayed as plain text — copy it manually into your email client:

When contacting us regarding a data privacy matter, please include your registered okbety username, a description of your request, and any relevant reference numbers. We will acknowledge your request within five (5) business days and aim to resolve it within fifteen (15) business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.